1. Introduction
Welcome to Minneola Movers. These Terms and Conditions (“Terms”) govern your use of our services, website, and interactions with our company. By using our services or engaging with our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our services.
2. Services Provided
Minneola Movers provides local, long-distance, commercial, and residential moving services, as well as moving and storage solutions. Our services include packing, loading, transportation, unloading, and unpacking of goods, as well as storage services when required.
3. Booking and Payment
3.1 Booking: To book our services, customers must contact Minneola Movers directly via phone, email, or our website. Bookings are confirmed upon receipt of a signed agreement or confirmation and deposit.
3.2 Payment: Payments for our services are due in full before the start of the move or as outlined in your contract. We accept payment via credit card, debit card, check, and other methods accepted by Minneola Movers. For long-distance moves, a deposit may be required at the time of booking.
3.3 Refunds and Cancellations: Cancellations must be made at least [Insert Number of Days] days before the scheduled move date. A refund or credit may be issued in accordance with our cancellation policy. A cancellation fee may apply if the cancellation is made within [Insert Number of Days] of the scheduled move.
4. Responsibilities of the Customer
4.1 Access and Permissions: The customer is responsible for ensuring that the moving team has proper access to the property for loading and unloading items. Any restrictions or requirements (such as parking permits, elevators, etc.) should be communicated to Minneola Movers in advance.
4.2 Packing: The customer is responsible for packing all items unless packing services are specifically requested and agreed upon. Minneola Movers is not responsible for damage to improperly packed items.
4.3 Item Condition: The customer must inform Minneola Movers of any items that require special care or have significant value. We will take the necessary precautions for handling these items.
4.4 Prohibited Items: The customer agrees not to move any items that are considered hazardous or prohibited by law. These include, but are not limited to, flammable materials, firearms, perishable goods, and illegal items.
5. Service Delivery and Liability
5.1 Delivery Times: Minneola Movers will make every effort to deliver your items on time; however, we cannot guarantee exact delivery times due to circumstances beyond our control, such as weather, traffic, or other delays.
5.2 Damage or Loss: Minneola Movers will take reasonable precautions to ensure the safety of your belongings during the move. However, we are not liable for damages caused by factors beyond our control, such as natural disasters or acts of God. Customers may purchase additional insurance to protect against damage or loss during transit.
5.3 Liability Limitations: Our liability for any loss or damage to goods is limited to the amount specified in the agreement or applicable insurance policy. Minneola Movers is not responsible for damage to items that were improperly packed by the customer.
6. Insurance
Minneola Movers provides basic liability coverage for damages that occur during the move. Customers have the option to purchase additional insurance for greater coverage. The terms of this insurance, including the coverage limits and exclusions, are provided at the time of booking.
7. Customer Complaints
If you have a complaint regarding our services, please contact Minneola Movers within [Insert Number of Days] days of the completion of your move. We will review your complaint and respond as promptly as possible. Any disputes related to the move will be handled in accordance with the terms of our agreement.
8. Privacy Policy
Your use of our services and website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By agreeing to these Terms and using our services, you consent to the practices outlined in the Privacy Policy.
9. Indemnification
You agree to indemnify, defend, and hold harmless Minneola Movers and its affiliates, directors, employees, and agents from and against any claims, losses, liabilities, or damages arising from your use of our services, including any violation of these Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Florida. Any disputes or legal proceedings will be subject to the jurisdiction of the courts located in [Insert County], Florida.
11. Modification of Terms
Minneola Movers reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you directly. Your continued use of our services after the changes have been posted will constitute your acceptance of the updated Terms.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remainder of these Terms will remain in full force and effect.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Minneola Movers
117 W Washington St,
Minneola, FL 34715, USA
Email: info@minneolamovers.com
Phone: +13527223392
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
You can request a free, no-obligation estimate by calling us or using our online form.
Yes, we offer full packing services to ensure the safe transport of your items.
We provide basic liability coverage, and additional insurance options are available upon request.
Yes, we specialize in moving delicate items like pianos, artwork, and antiques.
Yes, we offer secure storage solutions for both short- and long-term needs.
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